MANAGED SERVICE CONTRACTS
If you want to control costs and ensure your servers, network, desktops, security, backups, disaster recovery and even your website are properly maintained then talk to us about a monthly contract tailored to your needs. When your network runs fast and smooth then you know its well maintained and well worth a contract!
WE HAVE A HELPDESK AND TECHS STANDING BY ON CALL
Larger companies just cannot trust smaller fly by the night operations as they need to be able to depend on support when they need it. We have certified and experianced techs available full time during the day with part time and on call techs for larger emergencies and projects. We have a central phone number to call and someone will answer quickly. We use helpdesk software and maintain a knowledge base of your network. If we cannot fix it over the phone or remotely then we can dispatch a tech onsite at a response time and price that fits your budget!
WE ACTUALLY DELIVER WHAT WE PROMISE AND WHAT YOU EXPECT
Managed Service Providers promise alot and many are failing to deliver what you are paying for. From simple documentation to regular updates, the work is not getting done but your money is still going into their bank account each month. Often this is due to the fact the provider is new to Monthly Contracts or is focused on larger project work and unable to balance the workload properly. You will not know this until disaster strikes, then its too late. We deliver on promises and ensure your kept informed of work performed and made aware of our update schedules. We communicate with you!
PROFESSIONAL MONITORING, UPDATING AND DISASTER RECOVERY SERVICES
We just happen to know the entire scope of a small business network, related services, websites and what can happen when things go wrong and how best to handle disasters. This allows us to know more than others what is most critical to your business and speed of recovery. We tailor our managed service offerings to your business.
WE CAN HELP YOU GET OUT OF A BAD MSP CONTRACT
It is very common for MSP providers to require you to sign long term contracts to monitor your networks. If you are currently unhappy with your current MSP, we can help you break out of that contract and get the quality service you need and want.